Payment Policy

Last updated: January 10, 2026

Payment Methods

At Silvielle, we prioritize your safety and convenience. We offer several secure payment options that comply with U.S. regulations and ensure a smooth checkout experience.

1. Credit/Debit Card

Secure and Convenient Payments

We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover, Diners Club, and Bancontact. This payment method is safe, convenient, and widely used in the United States. Here's how to complete your transaction using a credit or debit card:

  • Choose "Credit/Debit Card" as your payment method at checkout.
  • Enter your card details, including the card number, expiration date, and CVV.
  • Complete the billing information as requested.
  • Confirm your payment, and you will be redirected to a confirmation page on our site.
  • A confirmation email of your purchase will be sent to you.

2. PayPal

Fast and Secure Online Payments

PayPal is a popular online payment service that lets you make payments quickly and securely without sharing your financial details. Here's how to use PayPal on our site:

  • Select "PayPal" as your payment method at checkout.
  • You will be redirected to the PayPal login page.
  • Log in to your PayPal account or create a new one.
  • Choose your funding source (e.g., bank account, credit card, or PayPal balance).
  • Confirm the payment.
  • After the payment is complete, you will be redirected back to our site for order confirmation.

3. Apple Pay & Google Pay

Mobile Payment Options

For customers using Apple or Google devices, we offer Apple Pay and Google Pay for seamless, contactless payments. Both options are secure and allow for a quick checkout experience:

  • Choose "Apple Pay" or "Google Pay" at checkout.
  • Authenticate the payment using Face ID, Touch ID, or your device password.
  • Confirm your shipping and billing information.
  • Once the payment is successful, you'll be redirected back to our site with an order confirmation.

4. Shop Pay

Fast and Reliable Checkout with Shopify

Shop Pay allows you to complete your purchase quickly and securely using saved information from previous checkouts.
Simply select “Shop Pay” at checkout, confirm your shipping and payment details, and your order will be processed instantly.
Shop Pay also supports accelerated checkout for a smoother shopping experience across participating stores.

Security and Protection

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL encryption to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.

Company Information:

  • Company Name: Velvet Rise LLC, Headquartered at 16192 Coastal Hwy, Lewes, DE 19958, USA
  • Website Name: Silvielle
  • Address: 10685-B Hazelhurst Dr. #41280, Houston, TX 77043, USA
  • Email: help@silvielle.com
  • Phone: +1 312 680 2263
  • Company Number: 10286550

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 5:00 PM
  • Saturday and Sunday: Closed
  • Time Zone: PST (Pacific Standard Time, USA)

🕒 Response Time: We respond within one business day.

Thank you for shopping with Silvielle! We appreciate your trust and are here to ensure your satisfaction with every purchase.