Accessibility Statement
Last updated: January 10, 2026
At Silvielle, we are committed to ensuring that our website and services are accessible to all customers, including individuals with disabilities. We believe everyone should have equal access to information, products, and support.
Our Commitment
- We strive to follow recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG).
- Our goal is to provide a user‑friendly experience for all visitors, regardless of ability.
- We continuously review and improve our website to enhance accessibility.
Accessibility Features
- Clear navigation and consistent layouts
- Text alternatives for images and non-text content
- Keyboard-friendly navigation
- Readable fonts and color contrasts
- Responsive design for both mobile and desktop devices
Ongoing Improvements
We recognize that accessibility is an ongoing effort. We regularly test our site and welcome feedback to identify areas for improvement.
Feedback & Support
If you experience any difficulty accessing our website or services, please contact us:
Email: help@silvielle.com
Phone: +1 312 680 2263
Address: 10685-B Hazelhurst Dr. #41280, Houston, TX 77043, USA
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST) | Saturday and Sunday: Closed
Response Time: We respond within one business day
You can also reach us via our Contact Form for any questions or accessibility concerns.
Legal Compliance
This Accessibility Statement is designed to comply with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and EU accessibility directives, where relevant.